ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions.

Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US and the UK, having generated a waitlist of over 300,000, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.

We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.

The Operations team at ZOE is responsible for the execution and success of our members throughout their testing experience. This team covers all backend operations from order to results delivery; including inventory & fulfilment, vendor management & performance, and testing data analysis. We bridge the gap between member expectations and lived experience. Our team is innovative, driven and passionate about ZOE’s mission to improve the health of millions.

ZOE's Business Process Manager will refine & implement new processes, solve complex challenges, and drive high impact projects across our operations. As a key member of our team, you’ll be responsible for enhancing operational effectiveness through process and technology changes. You’ll be collaborating with stakeholders across our operations teams tovenable ZOE to scale our operations efficiently to meet growing demand.

Remote-first: Work flexibly – from home, our London office, or anywhere within the EU

Stock options: So you can share in our growth

Paid time off: 28 days paid leave (25 holiday days, plus 2 company-wide reset days, and 1 “life event” day)

Enhanced Parental Leave: On top of the statutory offering

Pension contribution: Pay monthly or top up – your choice.

Health and wellbeing: Like our Employee Assistance Program and Cycle to Work Scheme

Social, WFH, and Growth (L&D) budgets. Plus, multiple opportunities to connect, grow, and socialise

We know that a successful team is made up of diverse people, able to be their authentic selves. To continue growing our team in the best way, we believe that equal opportunities matter, so we encourage candidates from any underrepresented backgrounds to apply for this role. You can view our Equal Opportunities statement in full here.

A closer look at ZOE Think you’ve heard our name somewhere before? We were the team behind the COVID Symptom Study, which has since become the ZOE Health Study (ZHS). We use the power of community science to conduct large-scale research from the comfort of contributors’ own homes. Our collective work and expertise in biology, engineering, and data/nutrition science have led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.