Job Opportunities in the Daphni Portfolio


Key Account Management Excellence Owner (H/F)



Sales & Business Development
Auvergne-Rhône-Alpes, France
Posted on Monday, July 1, 2024

Company Description

As the preferred partner for window and door automation, Somfy is committed to inspiring new and better ways of living for all. Better ways of producing, consuming, and housing that we must imagine together around the world in order to inhabit our planet in a more virtuous and permanent way. Acting for better ways of living means fostering the alliance of a sustainable economic model with environmental protection and self-fulfillment for everyone.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. innovation continuously guides our work and guarantees the excellence of our solutions.

We are present in 59 countries, with eight production sites and 17 R&D centers. We are pursuing an ambitious industrial strategy based on “Smart Living” and the value we bring to our customers.

We are committed to reducing our environmental footprint every day. Today, more than 60% of our products are eco-designed, and all will be by 2030. At the same time, we have implemented a responsible purchasing policy that prioritizes local suppliers.

We are deeply committed to the well-being of our 6,880 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.

Job Description

As Key Account Management (KAM) Excellence Owner at Somfy Group, you are the cornerstone of the KAM community, propelling it towards a future of growth and customer-centric innovations. Your role is pivotal in implementing the best standards of key account management, and your ability to lead will reflect directly in our success.

Main Missions

  • Animation of the KAM community: create a dynamic and interactive environment that encourages best practice sharing, collaborative problem solving and collective progress.
  • Capabilities enhancement : equip key account managers with the highest standards of knowledge, tools, and practices needed to foster growth and sustain meaningful relationships with key customers.
  • KAM process leadership: oversee the KAM process by animating the governance and consolidating market needs on a global scale.
  • Project facilitation: ensure the seamless execution of major KAM projects by identifying and removing blocking points.
  • Performance monitoring: keep a vigilant eye on the performance metrics related to the group's strategic customers, leading initiatives designed to improve these outcomes.


You hold a master's degree with at least 5 years of successful international experience managing key accounts, particularly with industrial customers.

Your main skills are the following :

  • Strategic vision: profound strategic thinking, capable of envisioning and executing initiatives that drive long-term success.
  • Business acumen: deep understanding of business operations, including financial, market, and organizational dynamics.
  • Account portfolio management: expertise in managing and scaling key accounts, drawing on past successes.
  • Leadership: natural leader, capable of guiding, inspiring, and elevating those around you.
  • Collaboration: you thrive in team settings and are adept at working alongside others to achieve collective aspirations.
  • Communication & influence: an exceptional communicator with the ability to sway and steer decisions in fast-paced environments.
  • Language: proficiency in English is mandatory, both written and spoken, to thrive in our diverse global landscape.

Additional Information

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

La protection des données personnelles de nos candidats est un engagement du Groupe Somfy. Nous demandons donc à tout candidat de nous soumettre sa candidature exclusivement via notre système sécurisé, et non par e-mail ou par courrier postal.