Technical Account Manager
Pasqal
Technical Account Manager
Participate in the rapid development of a deep-tech start-up at the forefront of the second quantum revolution!
About Pasqal
PASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools.
Our innovative technology enables us to address use cases that are currently beyond the reach of the most powerful supercomputers; these cases can concern industrial application challenges as well as fundamental science needs.
In addition to the exceptional computing power they provide, QPUs are highly energy efficient and will contribute to a significant reduction in the carbon footprint of the HPC industry.
Job Description
As part of our strong growth, we are recruiting a Technical Account Manager to reinforce our Commercial team.
In this context, your main missions will be :
- Act as the dedicated technical point of contact for the assigned customer
- Collaborate with the customer to identify and design use cases
- Provide technical guidance and support throughout the implementation process
- Conduct regular technical reviews and optimization sessions
- Provide regular training on latest updates on Pasqal’s solutions
- Translate customer needs into actionable technical requirements
- Coordinate with internal teams to resolve issues and implement solutions
- Monitor customer satisfaction and identify upsell opportunities for the commercial team
This list is non exhaustive
About you
- Master degree in Computer Science, Engineering or related field.
- 5+ years in a technical customer facing role, ideally in large accounts.
- Strong understanding of quantum technology and scientific background are required.
- Knowledge in neutral atoms nice to have.
- Excellent communication skills, both verbal and written.
- Ability to explain complex technical concepts.
- Problem solving skills and proactive approach to customer success.
- Basic understanding of sales processes and customer relationship management.
What we offer
- Beautiful brand new offices in Massy or Paris
- A flexible rhythm of face-to-face work
- Type of contract : Permanent
- A dynamic and close-knit international team
- A key role in a growing start-up
- Free time to train and go to conferences/meetups
Recruitment process
- An interview with our talent acquisition of 30'.
- An exchange with Mourad, CSO and Christophe, Senior VP Sales
- A meeting with the team in our offices
- An offer !
PASQAL is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, as inclusion and diversity are essential to achieving our mission. We encourage applications from all qualified candidates, regardless of gender, ethnicity, age, religion or sexual orientation.
- Department
- Commercial
- Locations
- Paris, France
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Seniority
- Intermediate
About PASQAL
About us:
- Full stack, Neutral Atom, Quantum Technology, global leader
- Enabled by Nobel Prize-winning technology
- French Tech 2030 Laureate
- Growing global team made of Quantum experts and scientists, quantum software and hardware engineers and deeptech enthusiasts
- In direct competition with the world's biggest players (Google - Microsoft - IBM - Amazon)
- Privately owned
- 140 million Euros raised (equity) to date
Our business:
- PASQAL designs quantum processors (QPUs: Quantum Processing Units), manufactures the hardware, and develops the associated software
- QPUs are highly energy-efficient which will help to significantly reduce the carbon footprint of the HPC industry
- We manage use cases for our customers currently beyond the reach of the most powerful supercomputers
Technical Account Manager
Participate in the rapid development of a deep-tech start-up at the forefront of the second quantum revolution!
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