Product Marketing Manager
OLX
Marketing & Communications, Product
Kiev, Ukraine
Posted on Oct 22, 2024
WELCOME TO OLX
At OLX, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.
At OLX Group we improve people’s lives by bringing them together for win-win exchanges. Sellers win. Buyers win. Communities win. OLX wins. And most of all, you win. Being part of something special. In an open culture that encourages own initiatives, growth and entrepreneurial spirits. We believe in crafting a richer world by empowering people.
What responsibilities will you get when working with us?
- Customer & market insight
- Identify key customer problems and opportunities and transfer customer, market and business insight to the central product teams
- Partnering with central Research team carry out local customer research and problem/solution validations
- Obtain and synthesize customer feedback from CS and Sales teams and transfer effectively to central teams
- Business/product planning
- Define and prioritise local problems and opportunities based on customer insights and business needs
- Participate actively (co-shape) in creation of long term product vision and strategy together with other Local & Central Product Leads as well as business stakeholders
- Product marketing and localization
- Introduce new products/features to the market in cooperation with business line as well as functional managers ensuring areas like customer communication, feedback management or CS/Sales training
- Collect and analyze post implementation feedback and performance stats to ensure new features/products are delivering expected results
- Partner with central teams on platform-to-user comms solutions, ie. explaining our product to customers in terms of tools, channels and messaging
- Ensure/deliver necessarily localization of products and features are in place (eg. language or legal compliance)
- Where applicable work closely with particular product development teams on specifications and validation of built features/solutions Identify and drive adoption of platform solutions (ie global solutions, tools and products existing elsewhere already which might be relevant for a given market)
- Process improvement
- Provide and organize best possible cooperation incl. process, channels etc. between central product/tech and business incl, bugs and issues mgmt; quarterly OKRs process etc.
Skills/Requirements:
- Excellent communicator and collaborator - comfortable and effective in working with multiple stakeholders, in a matrix organization
- Analytical and able to lay out a case/argument founded on customer evidence - data, research etc. Experience and passion for working with consumer online products and providing great value and experience for customers
- Specific product mgmt experience would be a big plus but not a hard requirement - strong internal candidates coming from CS, Research, BI or other functions could be a great fit too
- Ideal Candidate has at least 1-2 years strong product management experience but the strong Candidates coming also from Customer Service, Research, BI
- Excellent knowledge of English, both written and spoken
- Excellent knowledge of olx.ua
What we’ll give you:
- Unique opportunity to become a part of a winning team and rapidly growing business that really makes a difference in daily lives of millions of users by enabling win-win transactions
- Flat hierarchies
- High degree of autonomy as OLX believes in empowering people
- Access to the best tools and trainings on the market
- A competitive compensation package which includes exciting perks and benefits
OLX Group is the world’s fastest-growing network of trading platforms, serving 300 million people every month and operating in 30+ countries across 5 continents. We shape the future of trade to unlock the hidden value in everything. We are powered by a diverse workforce of 10,000+ talented individuals, together building an inclusive culture around the world.
Join OLX and see how far you can go!
For more information, visit www.olxgroup.com