👩‍💻 The Job: Strategic Partnerships Manager

We are looking for a Strategic Partnerships Manager to join our fast-growing Partnerships team. You’ll work closely with the Head of Partnerships, the CEO, and our Partnerships & Account Management Associate.

🛠️ Details

📍 Paris - Relocation package available

📢 Reports to: Will Ritchie, Head of Partnerships

🤝 Working with: Founders, Data, Marketing & Product teams

🏁 Start date: ASAP

💶 Salary: €60.000 - €65.000 with generous benefits

👋 About Kolet

Kolet is building the world’s first truly global travel connectivity brand. In just two years, we’ve partnered with leading airlines, OTAs, and insurers (Air France, KLM, Singapore Airlines, Vietnam Airlines, Air India, AXA, and more) to provide seamless connectivity to millions of travelers worldwide. Backed by top-tier investors, Kolet is scaling fast — and our Partnerships team is at the heart of this growth.

🏋️‍♀️ What You’ll Be Doing

As a Strategic Partnerships Manager at Kolet, you will be responsible for ensuring the successful implementation and ongoing success of our partner integrations. You will work closely with cross-functional teams to drive adoption, monitor performance, and serve as the primary point of contact for our partners.

If you thrive in fast-paced environments, love managing details without losing sight of the big picture, and want to be at the intersection of tech, travel, and global business — this role is for you.

🤹‍♂️Your key responsibilities will be:

Go-Live Facilitation

• Ensure smooth and timely go-lives for complex partner integrations.
• Coordinate with tech, marketing, operations, and sales teams to guarantee alignment and efficiency during the go-live process
• Monitor and manage project timelines to ensure both Kolet and our Partners meet agreed deadlines.

Ongoing Relationship Management

• Act as the primary point of contact for partners after go-live.
• Maintain strong relationships by addressing issues promptly and ensuring partner satisfaction.
• Identify opportunities to expand customer touch points (upsell) and maximise engagement.

Performance Monitoring & Best Practices

• Track partner performance on a weekly and monthly basis.
• Analyze results and share actionable insights.
• Recommend best practices drawn from learnings with other partners to improve adoption and outcomes.

⭐ About You

You’re a detail-orientated, process-driven, team player who thrives in international and fast-paced environments.

Experience

• 3-4 years of experience in account management, client success, or similar roles
• Proven track record of managing client relationships and driving results
• Experience with SaaS products and technical integrations preferred

Skills

• Strong project management abilities — organized, structured, and detail-oriented.
• Excellent written and verbal communication skills; strong presentation creation (Pitch.com, Figma, PowerPoint or equivalent).
• Analytical and data-driven, with advanced Excel proficiency (SQL & Python a plus).
• Ability to interpret data and turn insights into actionable strategies.
• Client-facing expertise with proven ability to build positive relationships.

Languages

• Fluent in English and French. Additional languages are a plus

Sound like this could be your next big challenge? We can't wait to hear from you 🚀