Job Description

Requirement: substantial experience with survey‑based research

Key Accountabilities

In this role, you will be responsible for ensuring that high quality data is collected and delivered within the region. This role involves close collaboration with customer success and sales as well as partners within operations and product development to ensure we have the right vendors, systems and processes in place to deliver high quality data in the region. You will be accountable for proactively monitoring the quality within the region and ensuring the adoption of quality tools and the established best practices and processes. You will help uncover and resolve any new or emerging quality issues and play a role in helping to shape improvements to our processes and quality methods.

Core Responsibilities

• Serve as the first point of escalation for data quality issues on specific projects, investigating and coordinating response and resolution to the issues with customer service, Data Science, and vendor management as needed

• Ensure compliance with best practices and processes, which may involve developing and leading training or conducting audits within the region

• Proactively monitor data quality across the region to uncover or prevent any systemic quality issues within the region. Develop and implement a resolution to any issues uncovered

• Help set the direction for our data quality tools and systems by sharing quality challenges and discoveries observed within the region with the associates who oversee the development of our data quality tools and systems

• Optimize data collection through adoption of new technologies & process improvement

Core KPI’s

• % adoption of tools and processes within the region

• % quality fails (reduced quality fails year over year)

Skills & Qualifications

• 5+ years in Market Research project management or data analytics. Analytic experience strongly preferred

• Proven success in building rapport and collaborating with stakeholders

• Strong attention to detail

• Basic understanding of statistical concepts

• Proficiency with Microsoft excel

• Strong problem-solving, and critical thinking skills

• Skilled communicator, including supporting client presentations as required

• Strong project management skills and ability to manage multiple priorities

• High say-do ratio

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion