Global Client Training Consultant (m/f/d) - German Speaker
Foxintelligence
Frankfurt, Germany
Job Description
Der Ziel dieser Position besteht darin, interne Mitarbeitende sowie Kund:innen dabei zu unterstützen, ihr Wissen über Discover, Retail Measurement und Consumer Panel Data zu erweitern und die Nutzung dieser Lösungen zu steigern, indem ansprechende, interaktive und praxisorientierte Lerninhalte entwickelt und vermittelt werden.
Die ideale Kandidatin bzw. der ideale Kandidat verfügt über Erfahrung in der Durchführung von Software-Schulungen sowie über sehr gute Deutschkenntnisse.
Hauptaufgaben
- Unterstützung bei der Entwicklung sowie eigenverantwortliche Durchführung professioneller Trainings zu NIQ-Plattformen und Analysen für interne Mitarbeitende sowie lokale und globale Kund:innen
- Sicherstellen, dass alle Trainingsinhalte aktuell und relevant bleiben
- Identifikation von Bedarfen für neue Trainingscurricula sowie Unterstützung bei der Entwicklung neuer Schulungsprogramme und Materialien
- Aufbau und Pflege guter Arbeitsbeziehungen zu Spezialist:innen über verschiedene Organisationen und Länder hinweg
Wichtige Qualifikationen
- Fließende Englisch- und Deutschkenntnisse
- Sehr gute Kenntnisse in MS Office
- Erfahrung in der Durchführung softwarebezogener Schulungen
- Kenntnisse im Bereich Retail Measurement Data sind zwingend erforderlich
- Mindestens 2 Jahre Erfahrung in einer kundenorientierten Rolle
- Ausgezeichnete mündliche und schriftliche Kommunikationsfähigkeiten
- Gute Organisations- und Zeitmanagementfähigkeiten
- Nachgewiesene Kompetenz in der Zusammenarbeit über verschiedene Kulturen hinweg ist von Vorteil
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion