Job Description

Job Purpose

The role supports quality validation of field data collection activities to ensure high standards of data accuracy, consistency, and reliability. This includes validating quality alerts, resolving exceptions, and providing actionable quality insights to Field teams to continuously improve data collection performance.

Key Responsibilities

Quality Validation & Monitoring

• Validate quality alerts, exceptions, and anomalies related to field data collection
• Perform real-time validation actions and collaborate closely with Field teams
• Review dashboards and quality indicators to identify gaps and risks
• Ensure compliance with critical quality KPIs

Reporting & Insights

• Prepare and deliver quality insights reports according to defined frequencies
• Provide data-driven action points to Field teams (weekly/monthly)
• Proactively identify market and store-level trends impacting data quality

KPI Management & Continuous Improvement

• Lead action planning and resolution activities to improve KPI performance
• Identify root causes of recurring operational and quality issues
• Recommend improvements to quality alerts and contribute inputs for system upgrades

Field Team Collaboration & Support

• Guide and coach Field teams to improve data collection quality and performance
• Follow up on field visit queries and coordinate resolutions with Field teams
• Communicate effectively through virtual and face-to-face meetings
• Provide timely coaching to associates to enhance performance

Training & Knowledge Sharing

• Identify training needs to support continuous process and quality improvement
• Support team members in daily challenges, demonstrating leadership and team-player behaviors
• Build engagement and motivation within the Field team

Role Requirements

Language & Communication

• Proficiency in English, Kazakh, and Russian (required)
• Strong communication skills with a problem-solving and troubleshooting mindset

Skills & Competencies

• Strong analytical and data interpretation skills
• Proficiency in collaboration tools (MS Office; Excel – good working level)
• Ability to probe, listen actively, anticipate issues, and recommend solutions
• Professional maturity and resilience in a dynamic, fast-paced environment
• Ability to quickly understand new situations, tasks, and opportunities

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion