Job Opportunities in the Daphni Portfolio


Sales Associate (Full Time) - Harrods, Knightsbridge



Sales & Business Development
Posted on Friday, June 28, 2024


All over the world, every day, our people give substance to Devialet's goal: to elevate sound to its rightful place in people’s lives.

Founded in France only in 2007, DEVIALET quickly became a leading manufacturer of high-quality amplifiers and a multi-award-winning audio start-up. In 2015, we launched PHANTOM, the best networked active speaker currently available. It is hailed by industry specialists as a milestone in audio technology. Since then, the DEVIALET product range has won over 60 international awards and the innovative technology has been protected by more than 100 patents.

In our shops in London, Singapore, Berlin, New York, Hong Kong and of course Paris, we create a completely new sound experience with our exceptional products. They are therefore both a mirror and a place to experience our revolutionary technology. DEVIALET founded its own company headquarters in London in 2015. Since the branch was founded, 2 flagship retail concession sites have been established within the iconic Harrods and Selfridges luxury department stores.

We are currently looking for a full time Sales Associate in our store at Harrods, Knightsbridge.

Ready to join us?

  • Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet's ambitions
  • Share your high level of expertise on our products with our customers after in-house training
  • Build productive, trusting and long term relationships with clients and fellow team members
  • Meet and exceed management set sales targets
  • Be knowledgeable and aware of market trends and competitors
  • Responsible for opening and/or closing the store
  • Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Management of stocks, deliveries and shipments to clients (UK and global). Keep track of all goods movement or sales and implement inventory on a weekly basis.
  • Ability to ensure excellent quality of daily reporting to Head Office
  • Educate or assist customers on set up and carry out occasional installations
Our requirements profile includes:

  • Experience in a customer-facing sales environment, ideally in a luxury retail environment
  • Excellent understanding of sales principles and customer service practices
  • Excellent communication skills and strong interpersonal skills
  • Proactivity and ability to foresee and adapt to challenges and problem-solving skills
  • IT skills
  • Mandarin and Arabic language are a big plus