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Senior Front-End Engineer - Customer Journey Tribe

Back Market

Back Market

Software Engineering, Customer Service
Bordeaux, France
Posted on Monday, July 8, 2024
Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact . We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

As a senior Front-End Developer, you consider yourself as a craftsman and you will have the wish to improve the quality, the performance and the security of our code base and our products.

The Customer Journey tribe is composed of 3 cross-functional squads including 8 front-end engineers today.

The tribe provides products and services aiming to deliver a best-in-class customer journey experience to our customers. Our solutions are used by millions of customers, thousands of sellers and after-sales support agents.

Examples of such solutions are:

  • Provide self-service information to customers regarding their orders
  • Enable customers to contact Back Market or the seller for their after-sales requests via the right contact channel
  • Organize their product return, replacement or repair

Technical environment

Our platform is based on Nuxt/Vue.js and our own Design System. We love TypeScript, our design tokens and Tailwind are in a bromance, and we do our best to be accessible to anyone.

Everything is Server Side Rendered, and served through Node.js, Cloudflare CDN and Cloudflare Workers. Our GitHub contributions go through CircleCI, to be fully tested by Vitest, the Testing Library and Playwright. We release and deploy in production multiple times a day.

Required profile :

  • You have already worked on projects based on Vuejs, React or Angular.
  • You have significant experience with web technologies such as Javascript, NodeJS, HTML 5 and CSS.
  • Quality of code is your priority and you follow best practices.
  • No, no, no, no, testing is not doubtful (Clean code, TDD, BDD, DDD, DDD, SOLID)You are curious, proactive and invested.
  • Scrum and kanban are not karate katas and you hate the V-cycle.
  • You are comfortable working both in a team and also working independently to ensure goals are achieved.
  • You have the ability to foresee where your interfaces may need to be altered to keep in line with the company strategy.
  • You want to join a challenging technical environment: AWS, Kubernetes, Docker, RestFul API, Python, Django, VueJs, Nuxt, Algolia, Datadog, Spinnaker, SQS, ElasticSearch, Nginx, UWSGI.

Bonus Skills :

  • You understand the back-end constraints and can design an API call.
  • You're good at finding cool names.
  • You have experience with Single Page Applications served in Server Side Rendering such as Nuxt/Next
  • You've already tried TypeScript, Flow, etc...
  • Beginner chess players accepted. We also accept those who prefer board games and music, we even have an in-house music band ;)
  • Monitoring is second nature
  • Software craftsmanship & clean code are in your library

Recruitment process :

  • Call with our tech talent acquisition manager (30mn)
  • Technical screening with 2 frontend engineers (45mn)
  • Technical interview with 2 members of the tech team (90mn)
  • Team Fit Interview with your Manager and one of your potential future coworkers (45mn)
  • Back Market values interview with 2 members of the Exec level (30mn)

WHY SHOULD YOU JOIN US ?

  • A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
  • A meaningful company: we became a mission-driven company in January 2022.
  • Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!
  • Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.
  • Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!
  • Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.
  • An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…
  • One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
  • Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet.
  • Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).
  • We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.