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Senior Payment Manager

Back Market

Back Market

This job is no longer accepting applications

See open jobs at Back Market.
Paris, France
Posted on Sunday, December 3, 2023
Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact . We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.


In order to support its accelerated growth, Back Market is looking for a Senior Payment Manager to join its fast paced and dynamic Financial team in Paris as soon as possible.

As Senior Payment Manager, you will spearhead the strategic oversight of payment operations related to our marketplace activity (“payout payments”), seller risk management, and financial services for sellers within our marketplace. This pivotal role demands a seasoned professional with a comprehensive understanding of payment ecosystems related to marketplaces, risk mitigation strategies, and financial services tailored to sellers. Reporting to our Global Payment Senior Lead Manager, you will collaborate cross-functionally to ensure the financial integrity and security of our marketplace.


Know Your Business (KYB) Processes

  • Enhance KYB processes to ensure rigorous verification of seller identities and compliance with regulatory standards.
  • Implement strategies for efficient onboarding of new sellers while maintaining a robust KYB framework.
  • Ensure compliance with relevant legal and regulatory requirements in collaboration with the compliance team.

Seller Financial Services

  • Overlook and manage financial services tailored to sellers, such as loans, working capital solutions, and other financial instruments.
  • Collaborate with financial institutions or fintech partners to expand and optimize seller financial service offerings.
  • Design and implement advanced risk management strategies to proactively identify and mitigate seller risks.
  • Design strategies to minimize outstanding debts and improve recovery rates. Oversee the debt recovery process, including negotiations with delinquent sellers and coordination with legal teams or collection agencies.

Strategic Planning

  • Collaborate with senior management to develop and implement strategic plans for payment processing, risk management, and seller financial services.
  • Evaluate industry trends and emerging technologies to enhance the marketplace's financial services ecosystem.
  • Work closely with product teams to integrate risk management features and financial services enhancements into the platform.


  • You are graduated from a Licence and/or Master's degree
  • You have 4-5 years of experience
  • You have a proven experience in a leadership role and in-depth knowledge regarding payment processing, risk management, or financial services in an e-commerce or marketplace setting.
  • Knowledge of Know Your Business (KYB) processes and anti-money laundering (AML) regulations is compulsory.
  • You have excellent communication skills.
  • You have a strong sense of confidentiality and integrity.
  • You can speak English fluently. French is a plus.


  • A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
  • A meaningful company: we became a mission-driven company in January 2022.
  • Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!
  • Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.
  • Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!
  • Leadership Academy by Back Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.
  • An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc…
  • Remote friendly company : up to 3 days of remote work per week!
  • One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
  • Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet.
  • Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).
  • We’re here to SABOTAGE: It’s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.

Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.

This job is no longer accepting applications

See open jobs at Back Market.