Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

• Query - Final Inspection (FI): access common Excel tracker daily if there is any issue getting tagged to DA and work with IV, DA delivery to close it as per aligned timelines
• Query - MSDynamics (MSD): work on MSD queries realted to Epics and data as per SOP & track closure as per timelinesQuery - NRSP/item clearing: work on NRSP requests / queries as per SOP and track closure as per timelinesQuery - Hotspot Investigation: Learn / familiarize from regional Quality lead on Hotspot query investigations
• Query - NRSP/item clearing: work on NRSP requests / queries as per SOP and track closure as per timelines
• Query Handling - Data Science (GDDC) - RRES -familiarize
• Queries from Data Science especially on Common block checks and work with DA Delivery, track progress & closure
• Query Handling - Commercial team- SOS/TRD - familiarize
• commercial team for SOS & TRD studies and work with DA Delivery, track progress & closure
• Query Handling - Photo checking - SOS/TRD (If applicable)- support extraction of photos, organize to get it checked from local team track progress & closure
• KPIs (RRES/SOS/TRD): Extract data for these projects, compute them and share it with DA Delivery lead as per aligned frequency & track closure
• Learn about A2S/POS vendors, crowdsourcing, Asset to get an understanding about operations

Qualifications

• College degree preferred
• 2-3 years of project management experience (preferably market research)
• High integrity record
• Comfortable working with data and numbers as well as collecting and reporting information
• Effective communication with troubleshooting approach including probing and listening, anticipating and providing solutions
• Attention to detail and inquiring mind
• Ability to work under pressure and set timelines
• Team player with collaborative disposition
• Professional maturity in relation to others and to work, which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
• Ability to come to an understanding of a situation, task, problem, opportunity
• Product knowledge (preferred)
• Multi country market knowledge (preferred)
• Proficient in Microsoft Office Suites
• Support print document

Additional Information

• Support DA Delivery team by familiarising HUB processes specific to KPIs and Queries for all collection services and execute them in coordination with local level HUB resources / local Delivery resources as per SOP & SLAs as per aligned timelines
• Understand country level exceptioins, nuances, timelines, requirements etc in detail and work with your manager to bring standardization in future operation

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion